Usually whenever you hear back from a customer , it's regarding a complaint. Well I just had to write to you and compliment you and your staff on a job well done. I feel that when someone does a good job , they should also get an acknowledgement , not just when something is wrong ! My wife's jacket was delivered exactly as promised, as a matter of fact, even a day earlier than I was told that you would " TRY " to get it back to me in time for Christmas, and it looks fantastic. She will be so happy when she sees it. In the future, I will be sure to recommend your services to all of my friends and acquaintances , and also tell them why ! And also for the care and patience that you took in dealing with me and my emails. Thanks again, and I wish you and yours a very Merry Christmas and a prosperous New Year.